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Workplace Communication: Navigating Workplace Conflict

July 16 @ 1:00 pm - 2:00 pm EDT

Navigating workplace conflict

Join us to learn how to navigate a workplace conflict!

In the first of the four-part series: Workplace Communication: Navigating Workplace Conflict, Certified WBE, Charmaine Hammond, helps us understand how to face difficult conversations in our team, with co-workers, clients, friends or family. In workplace communications, the stakes can be high, emotions can escalate, conversation turns into confrontation or opinions turn into conflict. This training helps you navigate conflict with more ease, and confidence for better results. 

Resources that will accompany the training:

  • Words to Lose and Words to Use Worksheet
  • My Conflict Style Worksheet
  • Resource List
  • Copy of Hammond International’s Working Better Together PDF book
  • End of Training self-assessment checklist

Note: This is a four-part series with the first session included in this webinar. To access more lessons in this series including Preparing for Hard Conversations, High-Pressure Communication, and Managing Effective Meetings log in to your Toolbox account.

(This event is FREE and open to the public)

Meet the presenter

Charmaine Hammond 2023Charmaine Hammond

Hammond International Inc.’s training, consulting, and facilitation services help teams work better together. Charmaine and her expanded team of experts have more than 150 years of combined experience. Our proven conflict resolution, difficult conversations and negotiation model used for the past 27 years has helped companies save millions of dollars in employee turnover, formal complaints, investigations, mediation, and litigation. Our model and training has been utilized by corporations of all types and sizes across numerous industries. We provide services across Canada in person, virtually and in hybrid formats. We specialize in the Human Side of Business and People and Culture by providing Workplace Training, Keynotes, Seminars, Workshops, Lunch & Learns, Facilitation, Consulting, Educational Programs including Train the Trainer, and Workplace Solutions to help your organization work better together in today’s rapidly changing work environment. We help teams work better together!

Hosted by: WBE Canada

Interested in learning about WBE Canada Certification or Corporate Membership?
Email community@wbecanada.ca.